New Adult Directors Development Program (NADDP)

The New Adult Directors Development Program is a structured, cohort‑based learning experience designed to equip newly appointed Adult Services Directors with the knowledge, competencies, and strategic leadership skills needed to guide county aging and adult services systems effectively. Through a blend of facilitated learning, peer exchange, executive coaching, and practical application, participants gain the confidence and capacity to lead complex programs that support safety, dignity, and independence for older adults and adults with disabilities.

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This program provides new directors with an essential foundation in California’s statewide aging and adult services landscape, including policy frameworks, funding structures, data‑driven decision making, equity-centered leadership, and the operational realities of Adult Protective Services (APS), In‑Home Supportive Services (IHSS), Public Guardian/Administrator/Conservator Programs (PA/PG/PC), and related community-based services. Participants develop a deeper understanding of partnership building—across county departments, community organizations, healthcare systems, and the Master Plan for Aging (MPA) network—to strengthen local service delivery.

Through real-world case studies, guided reflection, and collaboration with experienced directors and state partners, the program supports new leaders in navigating the early challenges of the role: managing teams, stewarding resources, implementing legislation, supporting workforce wellness, and designing person-centered, culturally responsive services. The learning experience culminates in a capstone project that applies skills gained to a leadership priority within the participant’s county.

By the end of the program, new directors are better prepared to lead confidently, cultivate strong internal and external partnerships, and advance equitable, effective services for California’s older adults and adults with disabilities.

Access to Modules & Guides

Coaches Modules
Participant Guides

Key Program Objectives

The New Adult Directors Development Program is designed to support the success, confidence, and leadership readiness of newly appointed Adult Services Directors. By the conclusion of the program, participants will be able to:

1. Build Foundational Knowledge of Adult Services Systems

  • Understand the statutory, regulatory, and fiscal frameworks governing APS, IHSS, PA/PG/PC, and related aging and disability programs.
  • Navigate state and federal mandates, budget processes, reporting requirements, and core program operations.

2. Strengthen Strategic and Adaptive Leadership Skills

  • Apply effective leadership practices to guide diverse teams through change, emerging priorities, and complex service environments.
  • Utilize data, evidence, and person-centered principles to make informed decisions and set direction.

3. Develop Strong Cross-System Partnerships

  • Foster collaborative relationships with community-based organizations, health systems, behavioral health, law enforcement, and other county departments.
  • Align local efforts with statewide initiatives such as the Master Plan for Aging (MPA).

4. Advance Equity, Access, and Culturally Responsive Practices

  • Lead with an equity lens that promotes fairness, dignity, and inclusive service delivery for older adults and adults with disabilities.
  • Identify disparities and implement strategies to improve equitable outcomes across programs.

5. Strengthen Workforce Development and Organizational Culture

  • Support staff well‑being, retention, and professional growth through effective supervision models and trauma-informed practices.
  • Build organizational cultures that prioritize collaboration, transparency, and continuous improvement.

6. Enhance Skills in Fiscal Stewardship and Resource Optimization

  • Manage budgets, maximize funding streams, and allocate resources to sustain quality services.
  • Develop strategies for leveraging partnerships, grants, and innovative service models to meet community needs.

7. Navigate Early Director Challenges with Confidence

  • Manage high-risk situations, complex cases, and operational crises through sound judgment and structured decision‑making.
  • Implement systems for monitoring performance, improving quality, and responding to emerging issues.

8. Apply Learning to a Real-World Leadership Priority

  • Complete a capstone project that addresses a critical leadership initiative or service improvement opportunity within the participant’s county.
  • Demonstrate integration of program learning into practical, sustainable solutions.